Tie-dye Hoodie
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It usually take us 3-4 business days to process your order, once your package is shipped out, you will get an e-mail notification of your shipping status update.
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xVESSEL does not permit orders for resell purpose.
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Customers from Hong Kong, Macao, Taiwan, please be sure to fill in your address in CHINESE and MUST use the name on your ID when filling in shipping information.
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Japanese and Korean customers must fill in your address in ENGLISH
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Chinese mailboxes (such as QQ, 163) will not be able to receive xVessel emails
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Our official site does not support shipping to Mainland China. Mainland Chinese residents please purchase through our mini program on Wechat. Scan the QR code below to enter:
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Any import duties and taxes will be charged once the parcel has reached the destination country and the recipient of the parcel must pay these charges.
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Please be aware that import taxes for European Union countries (UK, Germany, Italy, Spain, Russia, Sweden, etc) are approximately 30 to 140 pounds. Please check your text messages for further notice.
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Failing to pay import taxes cannot receive a refund. Recipients are also responsible for any extra cost regarding shipping.
Care of Shoes
- Keep your shoes fresh with these simple steps:
Wipe your shoes with a clean, soft, white, damp cotton cloth or a soft-bristled brush, then wrap them in paper and keep them in a dry, well-ventilated place.
Avoid water, sun and fire
Localised cleaning. We do not recommend machine washing.
- Natural oxidation phenomenon:
Part of the sneakers due to the production of a long time and the upper and sole and other special materials, and air for a long time in contact with the natural oxidation will occur is a normal phenomenon, can not be avoided.
Shipping & Delivery
- xVESSEL will process orders within 3-4 business days after you place your order.
- International shipping takes approximately 7-15 business days to arrive.
Exchange & Refund
- xVESSSEL accepts returns or exchanges of xVESSEL products eligible to return within 14 calendar days of receipt of the products.
- Refunds will be made to the original purchaser, in the original method of payment and in the same currency as purchase.